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Reviews For Ultris Courthouse Square
We'd love your feedback! Please take a moment to rate your apartment community and write a review.
Posted On: 2/15/2024
Best of the best
Low key / quiet/ convenienceBy: Eric Lewis Verified Resident
Thank you Mr. Lewis for your positive rating!
Source: Property Site
Posted On: 2/7/2024
Love
The year of transitions. As I step into the new year, I am reflecting on my place of residence. I am enjoying the stay. It's ... safe for my daughter and I'm growing mentally. :) Thank you for always having amazing customer service and wonderful attitudes. GOD bless. Read More about LoveBy: Damisha Crews Verified Resident
Damisha,
Thank you for choosing Ultris to call home. We are please to know you are happy here with us, hope you have many more happy years with us.
Ultris Courthouse Square Staff
Source: Property Site
Posted On: 1/10/2024
Wonderful experience here at Ultris. Goldie the Assistant Community Manager was great to work with. She helped me tour the
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property and find the best unit for myself. I would definitely recommend Ultris Courthouse Square to people who are looking to lease an apartment.
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By: Abraham Khokhar
Abraham,
Thank you for your positive rating and your kind words.
Source: GOOGLE PLACES
Posted On: 12/16/2023
Easy and very responsive process; issue immediately addressed with very timely feedback
By: William Smith
Hello William Smith,
We're glad we were able to process your service request quickly and with no complications.
Source: SURVEY
Posted On: 12/14/2023
Love living here, moving in extremely easy. Beautiful apartment and quite neighborhood!!!
By: Chardonney Williams
Source: GOOGLE PLACES
Posted On: 11/3/2023
Quick response, resolved the issue.
By: Joseph Pope
Hello Joseph Pope,
We're glad we were able to process your service request quickly and with no complications. Your satisfaction means a lot to us, so please let us know if anything comes up!
Sincerely,
Ultris Courthouse Square Team
Source: SURVEY
Posted On: 11/2/2023
What an awesome experience the leasing agent was very thorough and helpful
By: Mickel Dennis
Hello Mickel, it's experiences like yours that really keep us motivated! We always strive to provide a positive experience, and we’re happy to hear that was the case for you! Your satisfaction means a lot to us, so please let us know if anything comes up!
Source: GOOGLE PLACES
Posted On: 10/20/2023
The office and maintenance department responded within a few hours of our request to fix our refrigerator. Jarvis did a great
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job and made the repair quickly. Thank-you!
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Source: SURVEY
Posted On: 10/19/2023
Super fast an amazing
Hi Leticia,
Thank you for the positive rating! and your kind words.
Source: SURVEY
Posted On: 10/18/2023
Very well fixed the problem
Source: SURVEY
Posted On: 10/6/2023
Timely and well done.
Source: SURVEY
Posted On: 10/4/2023
Excellent service
Source: SURVEY
Posted On: 6/3/2022
Ultris Courthouse Square ROCKS!!!
I contacted the front office and advised Ms. Brooke of my recent purchase of two ceiling fans. Within two days, Umer and ... Mark (Service Supervisor) responded and installed the fans without issues. The professionalism displayed and dedication to their craft is a true blessing. I am truly enjoying the VIP treatment. Read More about Ultris Courthouse Square ROCKS!!!By: James Myles Verified Resident
Source: Property Site
Posted On: 5/31/2022
Great service
I was out of the area and expecting a delivery from Amazon. Imagine my surprise when I was notified via email that my packages ... were handed to a resident of the apartment. The funny thing about this is… I live alone!!! Upon returning home, I found my packages inside my apartment to the right of the front door. Weird!!! Before calling the Ghost Busters, I looked left and found a maintenance slip on my breakfast bar from Umar. Apparently, he was in my apartment when the amazon delivery person arrived and accepted my packages. I called the front office and asked management to thank Umar on my behalf. I am very pleased with the service received thus far from Ultris Courthouse Square. Read More about Great serviceBy: James Myles III Verified Resident
Source: Property Site
Posted On: 12/20/2021
Good experience. Fixed the issue very fast and professionally.
Source: SURVEY
Posted On: 12/17/2021
Everything has been great!
Source: SURVEY
Posted On: 12/16/2021
I advised the rental office of several issues and they were taken care of the next day. I am very pleased with service. Thanks
Source: SURVEY
Posted On: 12/6/2021
The office staff are very responsive to our requests.
Hi. Thank you for your review, as it gives us the opportunity to provide the best service possible. Please give us a call or stop by our office if you ever need anything! Thank you again for taking the time to let us know how we did. When you have a moment, would you be willing to post about your experience on Google? Here is a direct link to our Google page: https://bit.ly/ultriscourthousesquare.
Source: SURVEY
Posted On: 7/21/2021
Always very polite and timely in response
Hi, we appreciate you sharing this positive feedback with us! Don't hesitate to reach out if there is ever anything else we can help you with!
Source: SURVEY
Posted On: 7/17/2021
very easy, smooth, and stress-free move-in process. Professional, courteous, and helpful staff.
Hi, we appreciate you sharing this positive feedback with us! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Source: SURVEY
Posted On: 7/1/2021
The technician was very professional and corrected the issue in a timely manner
Hi, we appreciate you sharing this positive feedback with us! Please give us a call or stop by our office if you ever need anything! Take care!
Source: SURVEY
Posted On: 5/19/2021
Very attentive to needs, service requests was handled within 24 hours.
Source: SURVEY
Posted On: 2/9/2021
Nice friendly neighborhood and are great about pets and children!! No problem as of yet!!
By: Pamela Brann Brewster
Thank you for recommending Courthouse Square!! We enjoy having you as part of our community, Pamela.
Source: FACEBOOK
Posted On: 1/31/2021
I love living here. I have been here for over a year and just renewed my lease. The amenities are great and the apartments
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are newer and energy efficient. I paid more for a much worse apartment in the county so I am happy with the cost. Maintenance is amazing and efficient. They are always working hard and answer calls quickly. I had a problem with my dishwasher and they installed a brand new one the same day. I can’t say much about the ladies in the office because I haven’t had any real problems causing me to seek them out. I guess that means they are running things efficiently! The only issues here seem to be problems you see at all apartments. I see many dogs being allowed to run off leash on the back hill. My dog and I have been chased by some of these dogs. I also watch them go the bathroom and their owners don’t clean up their mess. One day my son rode his bicycle through dog poop and then back through the breeze way to our door. I had to scrub his bike with hot soapy water and then I scrubbed the sidewalk through the breezeway so our neighbors wouldn’t walk through it. Also, the trash compactor is never broken and rarely actually full but people are too lazy to throw their trash in it or to push the button. They dump boxes and bags next to it instead of breaking down the boxes. Our maintenance guys spend too much time cleaning up the trash but I am thankful that they are out there every day doing it. This is a great community and I am glad I found it. Unfortunately, some people are lazy and inconsiderate and I imagine you will find that anywhere. At least here there is an amazing maintenance team cleaning up the grounds daily.
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By: Niki Allen
Hi Niki, thanks so much for renewing your leasing with us. We are happy to hear that you've had a pleasant experience here at Patriot Park and appreciate you as a resident. If there is anything we can do regarding the issues addressed in your review, please give us a call and we are happy to assist.
Source: GOOGLE PLACES
Posted On: 11/4/2020
We stayed at Ultris for 5 months. The management was wonderful. They were the only apartment complex we could find in Stafford
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that had short term/month to month leases and allowed pets (no breed restrictions!). I would highly recommend the complex.
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By: Michelle Pickens
Source: GOOGLE PLACES
Posted On: 9/15/2020
I have lived at Ultris for almost 4 years and don’t have any major complaints. Any issues I had, have always been taken care
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of in a timely manner. The maintenance crew is awesome (especially Randy and Tom, who always had a treat for my dogs). They work tirelessly to keep the grounds and units in shape. Since there are a lot of residents, I don’t find it fair to nag about things like dog feces.. that’s really on some people being selfish and lazy. The complex is really nice though! The office ladies are super sweet as well. I always enjoyed chatting with Brooke, Tiffanie, and Debbie and they were great in assisting with anything I needed. With all that being said, people who decide to live at Ultris need to be aware that they are a) sharing a space with many others (as mentioned above) and b) renting. If there are damages to the carpet for example, there will be a charge and if the neighbors complain about noise to the front office, there will be a notice. Not because the office ladies are mean, but because they are following protocol and doing their job. We got lucky, since out carpet had almost its life when we moved out - had we left a year earlier though, the bill would have been a lot bigger. Just something to keep in mind when moving in, especially with pets, little kids (both somewhat unpredictable lol) or if it’s for a shorter stay. I can only speak for ourselves and as a long-term resident, but for what it’s worth, we enjoyed our time at Ultris!!
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By: Vanessa Schuermann
Source: GOOGLE PLACES
Posted On: 8/22/2020
Highly recommend to anyone moving to the Stafford area. When our house wasn’t completely by the expected date, Community
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Manager Tiffanie saved the day. We have nothing but positives to say about Tiffanie!
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By: Jenna Epplin
Thank you for the positive review and your kind words about our community, Jenna! We will be sure to share your sentiments with our entire staff at Ultris at Courthouse Square!
Source: GOOGLE PLACES
Posted On: 8/22/2020
The Community Manager Tiffanie and her staff have been absolutely amazing! I highly recommend Tiffanie and her staff to anyone
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moving to the Stafford area!
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By: Jen Nicole
Source: FACEBOOK
Posted On: 2/21/2020
I’ve been living here now for just over a month and have had no issues thus far. The entire front office staff have been
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nothing short of superb, very courteous and attentive. The ladies at the front office regardless of whom I spoke too, they answered all my questions and addressed any concerns that were raised in a timely manner. Debbie and Brooke were very helpful before, during and after my move. Once I moved into my new apartment there were a few minor items that needed addressing and those were taken care of by the maintenance crew in a lightning fast response time. The maintenance crew are very friendly and welcoming. So overall thus far in the short period of time I’ve been here, I have absolutely no complaints.
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By: Derek Smith
Derek Smith, it gives us great pleasure to read about your experience with us! Thanks for your praise and kind comments about our team. Your satisfaction means a lot to us, so please let us know if anything comes up!
Source: GOOGLE PLACES
Posted On: 1/30/2020
I moved in shortly before the end of the year. Thus far I love my place its spacious. The staff is very nice and have attended
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any minor issues I have had. The only negative thing I would say is that there should be more than one trash bin on the property. I have to drive to the trash can and we can leave the trash on the porch so....But other than that I would recommend this property. Its less than a mile from the beltway less than a mile from the hospital way less than a mile from the police station. Less than a mile from dollar general and 7-11. There a skating ring within a mile if you have kids great place to go.
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By: Crystal Hall
Crystal Hall, thank you so much for the positive review! We hope that you will continue to be happy at Ultris at Courthouse Square for many years! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Source: GOOGLE PLACES
Posted On: 1/28/2020
By: Billie Marie Walsh
Billie Marie Walsh, thanks for your praise and kind comments about our team. Our 1-15 month lease terms provide the flexibility that many people are looking for. The military early out clause in the lease agreement permits any service member to break their lease without penalty with a 30 day written notice and a copy of their orders. We are happy to accept all dogs regardless of weight or breed. Fur babies are like family here at Ultris Courthouse Square! We look forward to your next visit at the office with Maverick! Take care!
Source: GOOGLE PLACES
Posted On: 11/14/2019
Our refrigerator was freezing up and water collecting in vege drawer and on bottom. Prompt, friendly and knowledgeable service.
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Thank you so much!
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By: Katherine Whitfield
Thanks for your praise and kind comments about our team. We hope you that you will continue to have a five star experience at our community! Please give us a call or stop by our office if you ever need anything!
Source: GOOGLE PLACES
Posted On: 10/22/2019
Wonderful team wonderful people. I must say that the people living in the apartments do not take into consideration that
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the people below them are trying to sleep at 1 am in the morning while stomping around and jumping around for hours other than that I really love the place.
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By: Jordan Shelton
Jordan Shelton, we will pass your kind words along to the entire staff. Please report any noise complaints to the office and/or the non-emergency police at (540) 658-4400. We are always more than happy to assist you if anything else comes up. Take care!
Source: GOOGLE PLACES
Posted On: 10/10/2019
My husband and I just moved from GA and I was able to secure an apartment through email and phone calls. Ms. Debbie was very
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responsive to all my questions and provided the application and Lease Contract all online. When we arrived we had all the requested documentation and they had everything ready. They made the entire process very easy. We had a couple of issues with the apartment when we moved in and they sent a Maintenance Worker the same day to resolve the issues. Everyone on staff is super friendly and helpful. This is a very pet friendly community and the grounds are kept very clean. We love it here! I would definitely recommend this Apartment Complex.
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By: Christy Brehmer
Christy Brehmer, we understand that moving can be stressful, and are thrilled to hear your move-in went so smoothly! We're glad we were able to process your service request quickly and with no complications. Thanks again for the positive star rating! Please don't hesitate to give us a call or stop by our front office if there is ever anything additional we can assist you with!
Source: GOOGLE PLACES
Overall Rating
5/5Ratings By Category
Noise
Location
Value
Staff
Maintenance
Amenities
Parking
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